Method
How we assess a stop
Published criteria, so you can disagree with our weighting and still use the assessment.
Most service station reviews score atmosphere and coffee. Those are the least useful things to know in advance.
What we score
| Criterion | Weight | What it captures |
|---|---|---|
| Restricted-diet options | 30% | Genuinely safe choices for coeliac disease and major allergens, including whether a dedicated fryer exists |
| Opening hours | 20% | What is actually available at 22:00 on a Sunday, which is when people need this |
| Facilities | 20% | Clean toilets, baby changing, step-free access, somewhere to sit that is not a car |
| Charging | 15% | Stall count, operator and whether the chargers are near the food or across a car park |
| Food quality | 10% | Judged against realistic expectations, not against a restaurant |
| Price | 5% | Captive-audience pricing is universal; large deviations are worth flagging |
What we do not do
- We do not certify anything as safe. We report what is offered and what we could verify. A coeliac diagnosis makes the final call yours.
- We do not invent data. Where we have not visited or verified a site, it is marked as unverified rather than described.
- We do not accept payment for a rating. Operators may correct factual errors; they do not influence scores.
- We do not score coffee. Everyone else does.
Corrections
Menus change, franchises change hands and fryers get separated or shared again. If an assessment here is out of date, tell us — we will re-check and note the change on the page rather than editing quietly.